You can sign up with HelloMe Money by mobile app or website through the signup page. Follow the simple process by providing your full name, address, phone number and email address. Choose a secure password and verify your account with code(s) received on both SMS and email address. After this, you will be taken through an ID verification process where we verify the details provided with valid identity document you have uploaded, then you’re all set.

A valid Passport

Valid UK full/ provisional drivers license

Pre-settled / settled resident card

Resident visa

Student visa

Asylum card

After this you’ll be guided through a live facial detection process.

For International: The time it takes for your transfer to reach the beneficiary account depends on the currency being sent and the country to which the money is transferred. These times can differ, but we're able to provide estimates for most common cases.
For UK/local: For GBP, transfer will arrive in a few seconds via Faster Payments, but in some cases it might take up to two hours. A GBP local account is used for this type of transfer.

No, Our IBAN account is geographically located at each region of operation during registration, however you can manage your account at any place in the world with the aid of WiFi.

You can add money from your personal bank account with other providers. You can also provide your HelloMe account details to directly receive your salary, any money from friends and family,as well as benefits and pension contributions.

From your HelloMe Money account, click on transfer on your screen. Then click your bank account, fill in the beneficiary amount and submit.

From your HelloMe Money account, click send money. Then select the country of your beneficiary, type your sendable amount and send.

You can contact us using the chat widget available at the bottom right corner of the website or by sending an email to: support@hellomemoney.com